What is Queue Management?
Queue Management is the analysis and control of the queues happening at bottlenecks and taking precautions to optimize it.
Ariadne provides queue management solution aiming at maximizing the customer satisfaction and return for the airports, malls, retailers and cities. Among others, Ariadne takes the number of people, average waiting time into account, and alerts employees when the limit you set for the waiting time is reached. Queues not only decrease customer/passenger loyalty, but also highly affect sales and conversions.
Queues are a big cost for the businesses, however employing more staff is also quite expensive. With Ariadne's Smart Queue Management System, the optimum between the employee cost and the queue cost is found, and employees are alerted based on this optimum. Ariadne uses advanced machine learning and artificial intelligence techniques to maintain this system.
According to Ariadne’s Glasgow Airport project, for every minute passengers are dwelling at the airport they have a revenue increase of $50,000.
Ariadne has customized solutions and use cases for a large variety of industries. Choose your industry below to find the best use cases.
Ariadne helps retailers to understand their customers, generate their conversion funnel and identify their unnecessary costs.
Ariadne helps leading shopping center management companies worldwide to take data-driven, strategic decisions.
Ariadne Maps helps airports understand and serve their passengers better, provide useful services, and do better targeted marketing.
Ariadne Maps helps leading transportation companies become more data-driven and abandon costly strategies.
Ariadne Maps helps cities better serve their residents and improve their experience, while helping the local businesses.
Ariadne works with the leading hotels to digitalize operations, take data-driven decisions and improve guest satisfaction.
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